In the retail industry, delivering a personalized customer experience helps to increase revenue and loyalty. Taking the time to learn about customers’ needs and providing them with customized suggestions can make the difference between a customer choosing to do business with you or with your competitor. With the advancement of AI-powered marketing tools, customers can now expect more personal engagements with brands and more personalized recommendations based on their purchasing behavior. Here are four key benefits of using AI and robotics, such as Cruzr, the intelligent service robot, to deliver the ultimate personalized shopping experience. View the full infographic below:
